Pullman Reef Hotel Casino Registration, and Verification

How to create an account

Creating an account for a Pullman Reef Hotel Casino hotel booking is quick and straightforward through Accor ALL. Sign up with your details, confirm your email if prompted, then log in to manage your reservation. Casino play takes place on site, not through an online gambling account. There is no online withdrawal step; bring photo ID, as it may be requested when collecting winnings.

1. Open the Accor ALL website or app and find the Pullman Reef Hotel Casino hotel booking page. Select your stay dates to view available rooms.
2. Choose a room and tap “Join” or “Sign up” when prompted. An ALL account lets you keep your booking details in one place.
3. Enter your name, email address and password. Add the contact details requested for your reservation, and check that they match your identification.
4. Read and accept the applicable ALL terms. Confirm your email address if Accor sends you a verification link or code.
5. Log in to your ALL account, review the room rate and enter a payment card to guarantee the booking. Keep your confirmation for check-in.
6. At the hotel, present your booking confirmation and government-issued photo ID at reception. You must be at least 18 to enter the casino gaming area.
7. For casino play, visit the gaming floor in person. Bring your ID: staff may request proof of age or identity, including when paying out larger winnings. Casino winnings are not withdrawn through your ALL account.

Mobile registration

Register for a Pullman Reef Hotel Casino account using your mobile browser. The mobile sign-up process follows the same basic steps as desktop registration: enter your details, set up your login and confirm your contact information. SMS verification may be available where supported. Keep your details accurate, and follow any on-screen prompts to complete account verification before using account features.

1. Open the Pullman Reef Hotel Casino website in your mobile browser and tap Register or Sign up.
2. Choose your country or region if prompted, then review the registration terms and eligibility requirements.
3. Enter the requested account details, such as your name, date of birth and residential address.
4. Add an email address and mobile number. Use contact details you can access.
5. Create a username and password. Follow any password requirements shown on the form.
6. Confirm your email using the link or code sent to your inbox. If SMS verification is supported, enter the code sent to your mobile.
7. Complete any additional verification requested during registration. Make sure the information matches the details you entered.
8. If identity checks are required, upload clear images of the requested documents using the secure upload option. Check that all document details are visible.
9. Submit the form and follow any remaining on-screen instructions. Sign in once registration is complete.

What details we ask for and why

Create a Pullman Reef Hotel Casino account with your name, email address and a password. Add your contact details, provide accurate information and accept the account terms to complete registration.

Identity verification may be required before a withdrawal. You may be asked to provide valid identification so Pullman Reef Hotel Casino can confirm your identity and account ownership, and meet applicable requirements. Verification requirements can vary.

Email and account activation

Registering at Pullman Reef Hotel Casino starts an activation step. We send a verification link to the email address you provided; tap the link to confirm. If you registered with a phone number you’ll receive an SMS code to enter on-site. Activation usually completes within minutes and finalises contact details so your account can be used.

Once activated you get immediate access to the account dashboard, cashier, bonuses area and loyalty offers. Account settings, payment options and promotional vouchers become available. Activation is required before claiming bonuses or making withdrawals to ensure your account is verified, communications reach you and basic security and account controls are in place.

KYC verification (before withdrawal)

Identity verification (KYC) may be required before your first withdrawal at Pullman Reef Hotel Casino. The personal details you enter at registration - including full name and date of birth - must match the verification documents you provide. This keeps accounts secure and complies with our terms.

Typical documents requested for KYC:

• Proof of identity: current passport or Australian driver licence showing full name and date of birth.
• Secondary ID: national photo ID card or Medicare card where accepted.
• Proof of address: recent utility bill, council rates notice, or bank statement dated within last 3 months.
• Payment method evidence: photo of the card used (cardholder name and last 4 digits) or bank transfer receipt.
• Selfie check: live selfie or photo holding your ID for a face match.