Terms and conditions

Terms and Conditions

The following terms and conditions ("Agreement") govern your use of The Reef Hotel Casino, Pullman Reef Hotel Casino, or Pullman Reef Hotel Casino (collectively referred to as "Casino"). By using the facilities, services, or participating in any promotions at the Casino, you acknowledge that you have read, understood, and agree to be bound by these terms.

1. Acceptance

Your participation in any activities at the Casino is subject to your acceptance of these terms and conditions. If you do not accept all of the following terms and conditions, please leave the premises immediately.

2. Eligibility

To be eligible to play at the Casino, you must:

• Be over 18 years old (or the minimum age required by law in your jurisdiction);
• Not be prohibited from gaming by any court order or applicable laws;
• Provide proof of identification and address as may be requested by casino staff.

3. Player Conduct

You agree to conduct yourself in a respectful manner while on the premises, including:

• Refraining from using abusive language or making unreasonable demands;
• Complying with all instructions given by Casino personnel;
• Not attempting to influence or intimidate any member of staff;

4. Gaming and Wagering Requirements

When participating in gaming activities at the Casino, you agree that:

• All bets and wagers are subject to the rules and conditions applicable to each game or promotion;
• You will not use unauthorized aids, devices, or software for cheating purposes.

5. Credit Facilities

The Casino may offer credit facilities to customers as approved by management. By accepting credit, you acknowledge that:

• Such facility is granted at the discretion of the Casino;
• The Casino reserves the right to vary or revoke this privilege at any time;

6. Responsible Gaming

You agree to exercise responsible gaming habits and abide by applicable laws relating to gambling:

• Set limits on your betting activity as deemed necessary;
• Do not participate in gaming activities if you are under the influence of alcohol, medication, or other substances that may impair judgment;
• Be aware of and comply with all relevant anti-money laundering regulations.

7. Property Damage

You agree to be responsible for any damage caused to Casino property:

• You shall promptly notify casino staff of any damage to equipment, fixtures, or premises during your stay;

8. Personal Data Protection

The Casino will collect personal data from customers as necessary for operational and regulatory purposes:

• All information collected is subject to the terms and conditions set out in our Privacy Policy (available upon request).

9. Intellectual Property Rights

All intellectual property rights vested in the Casino, including but not limited to logos, designs, music, and literature are owned by or licensed to The Reef Hotel Casino.

10. Warranties and Indemnities

To the fullest extent permitted by law, we:

• Exclude any warranties or representations (expressed or implied) regarding the quality of goods and services provided;
• Shall not be liable for damages resulting from your non-compliance with these terms or applicable laws;

11. Amendments to Terms

The Casino reserves the right to amend, modify, or vary these terms at its discretion without prior notice:

• Any amendments will be effective upon publication on our website or in a designated area of the premises.

By using any facilities, services, participating in promotions, or otherwise engaging with The Reef Hotel Casino, Pullman Reef Hotel Casino, Pullman Reef Hotel Casino you acknowledge that you understand and agree to comply with these Terms and Conditions.